Returns & Exchanges
At ALLIES, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, we offer a 30-day return window for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all lids are securely tightened to prevent leakage during transit.
Attach the Label
Download and print your prepaid shipping label from the portal and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing